This is real 24 karat gold layered over a core of semi-precious metals. While it is thicker than standard electroplating, it is not solid gold. The gold that covers the core is real.
Yes, but we advise that you take it off before swimming or showering. That will help it last longer.
Because this is plated gold, there always is a chance it can start wearing down. That’s why we offer the lifetime guarantee - which means that if it ever should tarnish, you may exchange it for a new one, no questions asked.
On very few people it may cause an allergic reaction which could include leaving a green mark on your skin. This is caused by an allergic reaction to nickel. We keep the nickel down to a minimum but some very sensitive people have a reaction to it. In that case, we’ll be happy to refund you.
It is designed to last for years, particularly if you keep it away from abrasive cleaners, or harmful chemicals such as chlorine, sea salt and harsh soaps.
No. For instance, one of our 3mm Rope Chains is exactly 2.9mm, but we call it 3mm. On some we are more exact than others. If you’d like to get exact measurements contact us.
Some chains on some people can get caught up in hair. The same chain on one person will not catch hair on another. It may depend on the fineness of the hair. When you tend to have that problem, contact us and a specialist will offer you chains that don’t tend to catch hair.
Since the gold on our jewelry is real, it generally matches with real gold jewelry. Even between solid gold jewelry there are differences due to varied metals that get mixed in with the pure gold. So there may some that don’t match as well as others but 99% of the time it matches quite well.
Yes, usually. We make them hypoallergenic, meaning relatively unlikely to cause an allergic reaction. We do this by using surgical steel posts - the same metal used in surgeries to prevent body rejection.
You may see on some of our earrings no gold on the posts. This is done to prevent the possibility of any reaction for those who are super sensitive to even 14K gold. Our earrings are hypoallergenic but for that less than 1% who may react, you may always send them back for a refund.
For longest durability, we suggest you take it off before swimming or showering. To clean it, you may use either our Polishing Cloth which is made for our jewelry; Windex or mild soap and water. Cleaning it of oils at the end of each day will help it last longer too.
We offer a superior free Lifetime Replacement Guarantee which covers ANY damage or wear. Some people think we guarantee it never to tarnish. That is not what we state. Our jewelry is made with 10X more gold than other plated jewelry and carries about a 1% risk of tarnishing. Any plated jewelry carries that possibility. We do all we can to prevent this from happening. In the rare event that it should ever wear or get damaged in any way, we’ll replace it for free.
This is why we call ourselves “Lifetime Jewelry” - we’re committed to a lifetime of excellence.
Register your jewelry on our website under “Lifetime Guarantee”
If you ever need to replace it due to damage or wear, follow the directions under the Lifetime Guarantee tab>Returns and Exchanges. you’ll be directed to download a return form and send it in with your jewelry to the address provided.
Note: We do not cover the shipment of you sending it to us and we will pay for the shipment of the item(s) back to you. We consider that a fair exchange.
