This is real 24 karat gold layered over a core of semi-precious metals. While it is thicker than standard electroplating, it is not solid gold. The gold that covers the core is real.
Yes, but we advise that you take it off before swimming or showering. That will help it last longer.
Because this is plated gold, there always is a chance it can start wearing down. That’s why we offer the lifetime guarantee - which means that if it ever should tarnish, you may exchange it for a new one, no questions asked.
On very few people it may cause an allergic reaction which could include leaving a green mark on your skin. This is caused by an allergic reaction to nickel. We keep the nickel down to a minimum but some very sensitive people have a reaction to it. In that case, we’ll be happy to refund you.
It is designed to last for years, particularly if you keep it away from abrasive cleaners, or harmful chemicals such as chlorine, sea salt and harsh soaps.
No. For instance, one of our 3mm Rope Chains is exactly 2.9mm, but we call it 3mm. On some we are more exact than others. If you’d like to get exact measurements contact us.
Some chains on some people can get caught up in hair. The same chain on one person will not catch hair on another. It may depend on the fineness of the hair. When you tend to have that problem, contact us and a specialist will offer you chains that don’t tend to catch hair.
Some chains on some people can get caught up in hair. The same chain on one person will not catch hair on another. It may depend on the fineness of the hair. When you tend to have that problem, contact us and a specialist will offer you chains that don’t tend to catch hair.
While we use 24k gold we make it look similar to 14K gold because that is an American preference. All gold can look a bit different, 99% of the time it will match just fine with 14K Gold.
Yes. We use surgical steel posts which are made of the same metal that is used in surgery so the body doesn't reject it. We also put no gold on posts in order to decrease the chance of allergies. A small percentage of our customers will react to them, in which case, they can send it back for a refund.
For longest durability, we suggest you take it off before swimming or showering. To clean it, you may use either our Polishing Cloth which is made for our jewelry; Windex or mild soap and water. Cleaning it of oils at the end of each day will help it last longer too.
This is a free Lifetime replacement Guarantee which covers ANY damage or wear. This doesn’t mean that our jewelry will never tarnish, however. Any non-solid jewelry will eventually wear out. So if anything breaks, tarnishes, a stone falls out, or it gets scratches, we’ll replace it free.
Register your jewelry on our website under “Lifetime Warranty” (put a link here). If you ever need it replaced due to damage or wear, follow the directions. These will tell you to download the return form and send it in to the address provided.
Note: We do not cover the shipment of you sending it to us and we will pay for the shipment of the item(s) back to you. We consider that a fair exchange.
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